Login / Register

User

Pass



Register | Forget pass?

Search KnowledgeBase

 

KnowledgeBase

Main > FAQ > FLV to Video Converter Series
Minimize Text   Default    Enlarge Text
 

What does the error message "width or height is 0" mean?


Print
Save to list
E-mail
Comment (0)
Subscribe
Created 2009-02-10
Modified 2009-05-18
Views 362
Author vivian
The problem that you met is due to the video containing video codec or audio codec not supported by our previous version of the program. Now we have updated the software to the new version in which the problem has been fixed completely. Please update the program manually or email us to support@flvsoft.com and we will help you update the software to the latest version.




Comments (View All Comments / Add Comment)

Related Articles
When I start the program, a Windows error message pops up stating "Moy63E6.tmp has stopped working."
That is an update problem and it has been fixed in the new version. Please email us and tell us your registered email address or order number. We will help you update to...
When playing some flv files (with v1.5.2.7), they appear at approx 5% of their original width in a thin vertical strip on the far left side).
FLV Player has been updated to version 2.0 in which the problem that you metioned has been fixed completely. Please download the latest version here:...
How can I obtain Flash Player 10 and install it on my PC?
You can install the latest version of our software to get the flash player 10 installed. Our installation program has included the installation of flash player 10. Namely,...